Terms & Conditions
Last updated: January 2025
1. General Information
These general terms and conditions govern the contractual relations between DAT-CORP Digital LTD (hereinafter "the Company") and its clients (hereinafter "the Client") for the provision of BPO services, data annotation, web development and call center.
2. Services
The Company provides: data annotation and labeling services, custom web and mobile development, outsourced call center services, and data entry. Each service is subject to a specific quote accepted by both parties before work begins.
3. Quotes and Pricing
All prices are stated in euros (EUR) excluding taxes, unless otherwise specified. Any quote is valid for 30 days from its issue date. The Company reserves the right to modify its rates, with 30 days advance notice for ongoing services.
4. Payment Terms
Payment is due within 30 days of invoice date. For projects exceeding €5,000, a 30% deposit is required before work begins. Any late payment will incur penalties of 3 times the legal interest rate.
5. Confidentiality
The Company commits to maintaining strict confidentiality regarding all data and information provided by the Client. A non-disclosure agreement (NDA) can be signed upon request. Our teams are trained in data protection best practices.
6. Intellectual Property
Upon full payment of invoices, the Client acquires full ownership of deliverables produced specifically for their project. The Company retains the right to mention the collaboration as a reference, unless the Client objects in writing.
7. Quality and Warranties
The Company commits to delivering services compliant with agreed specifications. For annotation services, a minimum accuracy rate of 98% is guaranteed. Any non-conformity must be reported within 15 days of delivery.
8. Liability
The Company's liability is limited to the amount of the service that caused the damage. The Company cannot be held liable for indirect damages, loss of earnings or business opportunity.
9. Termination
Either party may terminate a contract with 30 days written notice. In case of termination, work completed will be invoiced pro rata. Immediate termination is possible in case of serious breach by either party.
10. Applicable Law
These terms are governed by French law. Any dispute will first be subject to an amicable resolution attempt. Failing that, the dispute will be referred to the competent courts of France.